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Pakistan Post

Pakistan Post Office Department
Industry Mail
Founded 1947
Headquarters G-8/4, Islamabad, Pakistan
Key people

Fakir Syed Shaharyaruddin/ Director General

Employees = 44,000
Products Mail, Courier, Logistics, Insurance
Website Pakistan Post

Pakistan Post is a state enterprise dedicated to providing wide range of postal products and public services in Pakistan. It is the largest postal service in the country. Its motto is "serving everyone, everyday, everywhere".[1]


  • History 1
    • Early years 1.1
    • Independent department 1.2
    • 1972 to 1992 1.3
    • Pakistan Postal Services Corporation 1.4
    • Department (1996 - 2008) 1.5
    • Ministry of Postal Services 1.6
  • Services 2
    • Postal services 2.1
    • Federal services 2.2
    • Government owned businesses 2.3
    • Provincial services 2.4
    • Private enterprise 2.5
  • Training 3
  • Post offices 4
  • Revenue 5
  • See also 6
  • References 7
  • External links 8


Early years

Part of the joint Department of Posts and Telegraph of the Ministry of Communications since 1947, the Post Office started operating under the modified Post Office Act no VI of 1898.[2] The Office of the Postmaster General became operational at Lahore from 15 August 1947.[2] In November that year, Pakistan joined the Universal Postal Union as its 89th member.[3]

In 1948, it issued its first postage stamps, a set of 4 commemorating the country's independence. In 1959, an "All-up-airmail" scheme was introduced by which all letters were airlifted between Stations on the air network.[4]

Independent department

In July 1962, the government bifurcated the old department[5] and independently placed the postal service under the Ministry of Communications. During this period, Sikorsky helicopter services of Pakistan International Airlines (PIA) were utilised to deliver mail in East Pakistan.

1972 to 1992

On 1 January 1987, Urgent Mail Service (UMS) was introduced in the country.[6] And on 22 April 1987, local packet and parcel service (LPS) was started.[6]

On 1 January 1988, five-digit postcodes were introduced nationwide and in AJK[6] to facilitate sortation and delivery.

Pakistan Postal Services Corporation

Between 1 August 1992 and 6 July 1996, the post office was separated from the Ministry and made an independent corporation.[7] From 1 December 1992, a new Overseas Postal Circle with its headquarters at Islamabad was started to streamline the working of foreign post units. Before this, all international mail was sent through Karachi.

Department (1996 - 2008)

During 2006 to 2007, mail was sent using 19 domestic airports including Chitral, Karachi, Lahore, Moenjodaro, Multan and Skardu.[8] During the same period, four international airports were also used: Islamabad, Karachi, Lahore and Peshawar.[8] In 2007, the post office embarked on a new vision with a change in its logo.

Ministry of Postal Services

On 3 November 2008, the department was placed under the postal division of the newly created Ministry of Postal Services.[9] Senator Israr Ullah Zehri was appointed its first minister.


Pakistan Post is not merely confined to a number of postal services. Its areas of activities span on larger scale. The national character, strong brand recognition and a wide network of post offices bestows a unique position to the Pakistan Post in playing a vital role in the economic and social development of Pakistan. It serves as the principal agency for the government in implementing key policies. Pakistan Post is providing a variety of services on behalf of many federal and provincial government departments.

Postal services

The following are postal services offered within the country.

  1. Letter Mail (ordinary and registered)
  2. Parcel Post
  3. Certificate of Posting
  4. Post Boxes

Special Services[10]

The following are special services with their date of commencement given in brackets. Not all services are provided in every post office.

  1. Air Express (Airex) (2 August 1986)
  2. Fax Mail Service (FM) (1 August 1988)
  3. Fax Money Order (FMO) (15 August 1988)
  4. International Speed Post (ISP) (1 September 1986)
  5. Local Express Delivery (LES) (22 April 1987)
  6. Postal Draft Service (15 November 1987)
  7. Postal Giro Service (15 March 1988)
  8. Saving Bank Mobile Account (12 January 1988)
  9. Urgent Mail Service (UMS) (1 January 1987)
  10. Urgent Money Order Service (UMO)15 April 1988
  11. EMO (Electronic Money Order Service).

Federal services

  1. Payment to Benazir Income Support Programme Beneficiaries
  2. Collection of taxes: income and withholding (on NSS profit payment)
  3. Collection of Customs Duty and Sales Tax (on foreign postal articles)
  4. Delivery of Computerised National Identity Cards (CNIC)
  5. Disbursement of welfare/financial assistance
  6. Food Support Programme
  7. Payment to Pakistan Armed Forces Pensioners
  8. Sale of Highway and Motorway Safety books

Government owned businesses

  1. Cash Management services for Khushali Bank
  2. Collection of utility bills including electricity: WAPDA and KESC; natural gas: Suigas; and telephone: PTCL
  3. Delivery of NTN Certificates
  4. Payment to Capital Development Authority (CDA) Pensioners
  5. Payment to Pakistan Telecommunication Company Ltd (PTCL) Pensioners
  6. Sale of PTCL phonecards
  7. Sale of Agricultural Loan Pass Books
  8. Sale of Postal Life Insurance

Provincial services

  1. Renewal of Arms Licences
  2. Renewal of Driving Licences
  3. Sale of Route Permit Fee stamps
  4. Sale of Motor Vehicle Fitness stamps
  5. Motor Vehicle Tax Collection

Private enterprise

The following are services provided in partnership with private enterprise.

  • With BISP: Payment to over 2.2 million beneficiaries of Benazir Income Support Program (at GPOs and Post Offices throughout Pakistan)
  • With The First MicroFinanceBank Ltd - Pakistan (FMFB-P): microfinance services through post offices.[11]
  • Cash Management and Courier Services for Citibank


In 1987, the post office established a Postal Staff College in Islamabad to provide training to its employees in various fields. Over the years it has also imparted training to employees of 57 other postal services[12] including Albania, Cambodia, Fiji, Kenya, Maldives, Nepal, Trinidad and Tobago and Zambia.[13]

It also has 5 regional training centres at Islamabad, Karachi, Lahore, Nowshera and Quetta.[12]

Post offices

Post offices in Pakistan by Fiscal Year (July to June):[14]

Fiscal Year Urban Rural Total
1990–1991 1,867 11,546 13,413
1991–1992 1,909 11,471 13,380
1992–1993 1,983 11,213 13,196
1993–1994 1,970 11,315 13,285
1994–1995 2,026 11,294 13,320
1995–1996 2,092 11,327 13,419
1996–1997 2,024 11,192 13,216
1997–1998 2,044 11,250 13,294
1998–1999 2,103 10,751 12,854
1999–2000 2,103 10,751 12,854
2000–2001 2,302 9,932 12,267
2001–2002 1,983 10,284 12,267
2002–2003 1,808 10,446 12,254
2003–2004 2,267 9,840 12,107
2004–2005 1,831 10,499 12,330
2005–2006 1,845 10,494 12,339
2006–2007 1,845 10,494 12,339


This is a chart of trend of incomes of Pakistan Post from diversified public services such as post, parcel, banking, insurance, with figures in millions of Pakistani Rupees.

Year Revenue Profit/(Loss)
1947 10 (4)
1950 32 (3)
1955 40 (3)
1960 65 6
1965 98 1
1970 91 (12)
1975 197 (28)
1980 361 (69)
1985 630 (151)
1990 1,214 (176)
1995 2,045 (471)
2000 3,281 270
2005 4,830 20

See also


  1. ^ "Pakistan Post Office Department". Retrieved 18 January 2015. 
  2. ^ a b 50 Year of Pakistan, Volume I Summary, FBS, Statistics Division, GoP, Islamabad 1998 Pg 155
  3. ^ 50 Year of Pakistan, Volume I Summary, FBS, Statistics Division, GoP, Islamabad 1998 Pgs 155
  4. ^ Karapex '87 Stamp Exhibition souvenir. Organised by Pakistan Philatelic Society, Karachi pg 11.
  5. ^ 50 Year of Pakistan, Volume I Summary, FBS, Statistics Division, GoP, Islamabad 1998 Pg 156
  6. ^ a b c 50 Year of Pakistan, Volume I Summary, FBS, Statistics Division, GoP, Islamabad 1998 Pg 157
  7. ^ 50 Year of Pakistan, Volume I Summary, FBS, Statistics Division, GoP, Islamabad 1998 Pgs 157-158
  8. ^ a b Major Traffic Flow by Airports during 2006-07 Pakistan Civil Aviation Authority. Retrieved 23 August 2010.
  9. ^ Year-Book-2007-08 (PDF). Islamabad: Government of Pakistan, Privatisation Division. May 2008. Retrieved 2010-04-02. 
  10. ^ Ahmed, Sultan "A Critical Look at the Special Service" in PakPost vol 1 no 1 pg 51. Published by Pakistan Post, Islamabad
  11. ^ "Aga Khan Agency for Microfinance". Retrieved 18 January 2015. 
  12. ^ a b "Postal Staff College". Director General, Pakistan Post. Retrieved 2010-04-04. 
  13. ^ "Foreign Participants, Postal Staff College". Director General, Pakistan Post. Retrieved 2010-04-04. 
  14. ^ "Economic Survey of Pakistan 2006-07" (PDF). Government of Pakistan. 2007. Retrieved 2010-04-04. 

External links

  • Pakistan Post official website
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