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Quality Air Force in an Emergency

By: David F. Bird Jr., Lieutenant Colonel, USAF

... Air Force has challenged leaders to integrate and use quality principles as a way to improve operations throughout the service. In this study Lt Col David F. Bird, USAF, reminds us that these quality principles apply to emergency response forces, both before and during a crisis. He proposes that senior leaders view quality concepts and principles as a way of creating an ...

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