A narrative wandering through the tribulations of working for a family-owned, privately-run French hotel and the various hurdles involved in dealing with guests. Every chapter comes alive through Fool's descriptions and illustrative narration.

I’m a desk clerk in a small privately-owned hotel, and that’s an awkward situation for me because, fundamentally I’m an inward, and by that I mean socially inept, individual. Dealing with strangers on a daily basis is not just difficult for me—demanding an exuberance for my fellow man which I simply do not posses—it is slightly painful at times, at times embarrassing. And, because I have a very low tolerance for either idiocy or pretence, sometimes it becomes almost ...