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Emotions and Emotional Intelligence in Organizations

By Sfetcu, Nicolae

Book Id: WPLBN0100302369
Format Type: PDF (eBook)
File Size: 705.18 KB.
Reproduction Date: 4/6/2020

Title:	Emotions and Emotional Intelligence in Organizations
Author:	Sfetcu, Nicolae
Volume:
Language:	English
Subject:	Non Fiction, Political Science, Emotional Intelligence
Collections:	Psychology, Authors Community
Historic Publication Date:	2020
Publisher:	MultiMedia Publishing

Member Page:	Nicolae Sfetcu
Citation APA MLA Chicago Sfetcu, N. (2020). Emotions and Emotional Intelligence in Organizations. Retrieved from http://www.gutenberg.us/

Description
An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emotions through emotional intelligence has a beneficial effect in business and for the success of social activities but, if we are not careful, it can lead to irreversible alienation at individual and social level. The paper consists of three main parts: Emotions (Emotional models, Emotional processing, Happiness, Philosophy of emotions, Ethics of emotions), Emotional intelligence (Models of emotional intelligence, Emotional intelligence in research and education, Philosophy of emotional intelligence, Emotional intelligence in Eastern philosophy), Emotional intelligence in organizations (Emotional work, Philosophy of emotional intelligence in organizations, Criticism of emotional intelligence in organizations, Ethics of emotional intelligence in organizations). In the Conclusions I present a summary of the statements in the paper. DOI: 10.13140/RG.2.2.32802.79041

Summary
An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emotions through emotional intelligence has a beneficial effect in business and for the success of social activities but, if we are not careful, it can lead to irreversible alienation at individual and social level. The paper consists of three main parts: Emotions (Emotional models, Emotional processing, Happiness, Philosophy of emotions, Ethics of emotions), Emotional intelligence (Models of emotional intelligence, Emotional intelligence in research and education, Philosophy of emotional intelligence, Emotional intelligence in Eastern philosophy), Emotional intelligence in organizations (Emotional work, Philosophy of emotional intelligence in organizations, Criticism of emotional intelligence in organizations, Ethics of emotional intelligence in organizations). In the Conclusions I present a summary of the statements in the paper. DOI: 10.13140/RG.2.2.32802.79041

Excerpt
Emotion is a mental state induced by one or more internal or external stimuli, (Panksepp 2004) (A. R. Damasio 1998) (Ekman and Davidson 1994) which determines chemical bodily changes, behavioral responses and a certain state. (Cabanac 2002) (D. L. Schacter, Gilbert, and Wegner 2011) Emotion is in a permanent interdependence with the mood, temperament, personality, disposition and motivation of the person. (.about.com 2019) The meaning of the word emotion in everyday language is quite different from that in academic discourse. (Fehr and Russell 1984) The term "emotion" was introduced in research to designate passions, feelings and affections. (Dixon 2003) The modern concept of emotion appeared around the 1830s. "No one felt emotions before about 1830. Instead they felt other things - "passions", "accidents of the soul", "moral sentiments" - and explained them very differently from how we understand emotions today.” (Smith 2016) Emotions can be defined as a positive or negative experience associated with a particular pattern of physiological activity. The initial role of emotions was to motivate adaptive behaviors that in the past would have contributed to the transmission of genes through survival, reproduction and natural selection." (D. Schacter et al. 2011) (Pinker and Foster 2014) The Oxford Dictionary defines emotion as "A strong feeling deriving from one's circumstances, mood, or relationships with others." (Oxford 2019) Joseph LeDoux defined emotions as the result of a cognitive and conscious process that appears in response to stimuli that act on the body. (Emory 2018) Emotions can be events or dispositions, of variable duration, (Scarantino and de Sousa 2018) with an intensity on a continuous scale according to psychotherapist Michael C. Graham. (Graham, Priddy, and Graham 2014) Emotional responses may be verbal, physiological, behavioral, and / or neural mechanisms. (Fox 2008) Emotions result in physical and psychological changes that influence behavior. (D. L. Schacter, Gilbert, and Wegner 2011) They are often the driving force behind motivations. (Gaulin and McBurney 2003) Emotions are responses to significant internal and external events. (D. Schacter et al. 2011) Emotions facilitate adaptation to the environment, resulting from evolution. (Ekman 1992) Emotions allow communication in a community, (Fielding 2015) with positive or negative ethical value. The classification of emotions is not universal, and depends on the cultural context, (J. A. Russell 1991) although some emotions have an intercultural character, they are universal. (Wierzbicka 1999) Graham differentiates emotions as functional or dysfunctional and argues that all functional emotions have benefits. Another way of classifying emotions is according to the possible target. (Hume 2011) Depending on the length of life, one can distinguish between emotional (short-term) episodes and emotional dispositions (comparable to character traits). Other specialists include emotions in a more general category of "affective states". (Schwarz 2012) Paul Ekman argued that emotions are discrete, measurable and physiologically distinct, some being even universally recognizable, independent of culture, respectively anger, disgust, fear, happiness, sadness and surprise. (Handel 2011) Recent studies by Daniel Cordaro and Dacher Keltner have expanded the list of emotions. (Cordaro et al. 2016) (Cordaro et al. 2018) (Keltner, Oatley, and Jenkins 2013) Robert Plutchik developed the "wheel of emotions", suggesting eight primary emotions positively or negatively grouped: joy versus sadness; anger versus fear; trust versus disgust; and surprise versus anticipation. (Handel 2011) Complex emotions arise from the combination of basic emotions in a certain cultural context. (Plutchik 2001)

Table of Contents
Abstract 1. Emotions 1.1 Models of emotion 1.2 Processing emotions 1.3 Happiness 1.4 The philosophy of emotions 1.5 The ethics of emotions 2. Emotional intelligence 2.1 Models of emotional intelligence 2.1.1 Model of abilities of Mayer and Salovey 2.1.2 Goleman's mixed model 2.1.3 The mixed model of Bar-On 2.1.4 Petrides' model of traits 2.2 Emotional intelligence in research and education 2.3 The philosophy of emotional intelligence 2.3.1 Emotional intelligence in Eastern philosophy 3. Emotional intelligence in organizations 3.1 Emotional labor 3.2 The philosophy of emotional intelligence in organizations 3.3 Critique of emotional intelligence in organizations 3.4 Ethics of emotional intelligence in organizations Conclusions Bibliography