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Royal Mail

Royal Mail plc
Public limited company
Traded as LSE: RMG
Industry Postal services, courier
Founded 1516 (1516)
Headquarters 100 Victoria Embankment, London, EC4Y 0HQ, London, United Kingdom
Area served
United Kingdom / Worldwide
Key people
Peter Long
(Chairman)
Moya Greene
(Chief Executive)
Services Letter post, parcel service, EMS, delivery, freight forwarding, third-party logistics
Revenue £9,456 million (2014)[1]
£671 million (2014)[1]
£266 million (2014)[1]
Number of employees
150,000 (2013)
Divisions Royal Mail
Parcelforce Worldwide
Subsidiaries General Logistics Systems
Slogan "With us it's personal" "Best and most trusted"
Website .comroyalmail

Royal Mail plc (Scottish Gaelic: a' Phuist Rìoghail, Welsh: Post Brenhinol) is a postal service company in the United Kingdom, originally established in 1516. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels). General Logistics Systems, an international logistics company, is a wholly owned subsidiary of Royal Mail Group.

The company provides mail collection and delivery services throughout the UK. Letters are deposited in a pillar or wall box, taken to a post office, or collected in bulk from businesses. Deliveries are made at least once every day except Sundays and Bank Holidays at uniform charges for all UK destinations. Royal Mail generally aims to make First Class deliveries the next business day throughout the nation.[2]

For most of its history, Royal Mail has been a public service, operating as a government department or public corporation. However, following the Postal Services Act 2011,[3][4] a majority of the shares in Royal Mail were floated on the London Stock Exchange in 2013. The UK Government initially retained a 30% stake in Royal Mail,[5] however it sold its remaining shares in 2015, ending 499 years of public ownership.[6]

Contents

  • History 1
    • Uniform penny postage 1.1
    • Pillar boxes 1.2
    • Corporatisation 1.3
    • Modernisation 1.4
    • Privatisation 1.5
    • Post-privatisation 1.6
  • Services 2
    • Universal service 2.1
    • Special Delivery 2.2
    • Business services 2.3
    • Prohibited goods 2.4
  • Staffing 3
    • Penny Post Credit Union 3.1
  • Regulation 4
  • Fleet 5
  • British Overseas Territories and Crown Dependencies 6
  • See also 7
  • References 8
  • External links 9

History

The Louth-London Royal Mail, by Charles Cooper Henderson, 1820
Edinburgh and London Royal Mail, by Jacques-Laurent Agasse
Lower Edmonton Royal Mail sorting office, in London

The Royal Mail can trace its history back to 1516, when Henry VIII established a "Master of the Posts",[7] a position that was renamed "Postmaster General" in 1710.[8]

Upon his accession to the throne of England at the Union of the Crowns in 1603, James VI and I moved his court to London. One of his first acts from London was to establish the royal postal service between London and Edinburgh, in an attempt to retain control over the Scottish Privy Council.[9]

The Royal Mail service was first made available to the public by Charles I on 31 July 1635, with postage being paid by the recipient. The monopoly was farmed out to Thomas Witherings.[10]

In the 1640s Parliament removed the monopoly from Witherings and during the Civil War and First Commonwealth the parliamentary postal service was run at great profit for himself by Edmund Prideaux (a prominent parliamentarian and lawyer who rose to be attorney-general).[11] To keep his monopoly in those troubled times Prideaux improved efficiency and used both legal impediments and illegal methods.[11][12]

In 1653 Parliament set aside all previous grants for postal services, and contracts were let for the inland and foreign mails to John Manley.[11] Manley was given a monopoly on the postal service, which was effectively enforced by Protector Oliver Cromwell's government, and thanks to the improvements necessitated by the war Manley ran a much improved Post Office service. In July 1655 the Post Office was put under the direct government control of John Thurloe, a Secretary of State, and best known to history as Cromwell's spymaster general. Previous English governments had tried to prevent conspirators communicating, Thurloe preferred to deliver their post having surreptitiously read it. As the Protectorate claimed to govern all of Great Britain and Ireland under one unified government, on 9 June 1657 the Second Protectorate Parliament (which included Scottish and Irish MPs) passed the "Act for settling the Postage in England, Scotland and Ireland" that created one monopoly Post Office for the whole territory of the Commonwealth.[12][13] The first Postmaster General was appointed in 1661, and a seal was first fixed to the mail.[14]

At the restoration of the monarchy, in 1660, all the ordinances and acts passed by parliaments during the Civil War and the Interregnum passed into oblivion, so the General Post Office (GPO) was officially established by Charles II in 1660.[15]

Between 1719 and 1763, Royal Mail Coaches were similar to ordinary family coaches but with Post Office livery.[16]

The first Mail coach ran in 1784, operating between Bristol and London. Delivery staff received uniforms for the first time in 1793, and the Post Office Investigation Branch was established; it is the world's oldest recognised criminal investigations authority. The first mail train ran in 1830, on the Liverpool and Manchester Railway. The Post Office's Money order system was introduced in 1838.[17]

Uniform penny postage

Royal Mail Post Office Regulations handbill giving details of the Uniform Penny Post, dated 7 January 1840

In December 1839 the first substantial reform started when postage rates were revised by the short-lived Uniform Fourpenny Post.[18] Greater changes took place when the Uniform Penny Post was introduced on 10 January 1840 whereby a single rate for delivery anywhere in Great Britain and Ireland was pre-paid by the sender.[19] A few months later, to certify that postage had been paid on a letter, the sender could affix the first adhesive postage stamp, the Penny Black that was available for use from 6 May the same year.[20] Other innovations were the introduction of pre-paid William Mulready designed postal stationery letter sheets and envelopes.[21]

As Britain was the first country to issue prepaid postage stamps,[20] British stamps are the only stamps that do not bear the name of the country of issue on them.[22]

By the late 19th century, there were between six and twelve mail deliveries per day in London, permitting correspondents to exchange multiple letters within a single day.[23]

The first trial of the London Pneumatic Despatch Company was made in 1863, sending mail by underground rail between postal depots. The Post Office began its telegraph service in 1870.[24]

Pillar boxes

Pillar box dating from the reign of Queen Victoria

The first Post Office pillar box was erected in 1852 in Jersey. Pillar boxes were introduced in mainland Britain the following year.[25] British pillar boxes traditionally carry the Latin initials of the reigning monarch at the time of their installation, for example: VR for

  • Official website
  • Corporate website
  • Penny Post Credit Union
  • UK Postal Workers Website

External links

  • A brief history of the Post Office – A GPO public relations publication 1965
Sources
  1. ^ a b c
  2. ^
  3. ^ a b
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  5. ^
  6. ^
  7. ^
  8. ^ Annie Muriel Chambers, A Constitutional History of England, vol. 1 (New York: Macmillan, 1909), p. 131
  9. ^
  10. ^ Lewins, W (1865). Her Majesty's Mail. London: Sampson, London. p. 38.
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  27. ^ Subterranean city: beneath the streets of London. Antony Clayton. 2000
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  56. ^ Post Office Limited Department of Business, Innovation and Skills. Retrieved 8 December 2012
  57. ^
  58. ^ a b
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  63. ^ a b
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  89. ^
  90. ^
  91. ^
  92. ^
  93. ^ 110,000 seek Christmas post jobs, Wales Online, 16 November 2011 (published in Western Mail 17 November 2011). Retrieved 24 November 2011.
  94. ^ Royal Mail hits back over in-house agency, Recruiter, 29 September 2011. Retrieved 24 November 2011.
  95. ^
  96. ^
  97. ^
  98. ^
  99. ^
  100. ^
  101. ^
  102. ^
  103. ^
  104. ^
  105. ^ About us Penny Post Credit Union (retrieved 7 March 2015)
  106. ^ Credit unions in membership of ABCUL Association of British Credit Unions (retrieved 1 November 2014)
  107. ^ Credit Union Guide Financial Services Compensation Scheme (retrieved 2 April 2015)
  108. ^
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Notes

References

See also

A British Rail Class 73 with a parcels van and carriages under British Rail carrying the mail in 1986 through Clapham Junction.

Though served by independent operators, the three Crown Dependencies use British postcodes in co-operation with Royal Mail; each dependency has its own postal area. The same prices are charged by the four operators for delivery throughout their collective area, though delivery times vary and interjurisdictional mail must clear customs.[125]

British Overseas Territories and Crown Dependencies are allowed to establish independent postal systems, and typically now have local government agencies, British government delegates, or BFPO as postal operators. (See List of postal entities.)

British Overseas Territories and Crown Dependencies

Royal Mail operated the London Post Office Railway, a network of driverless trains running on a private underground track, from 1927 until it closed it in 2003.[124]

The RMS St. Helena is a cargo and passenger ship that serves the British overseas territory of Saint Helena. It sails between Cape Town, Saint Helena and Ascension Island.[122] It is one of only two Royal Mail Ships in service, alongside the Queen Mary 2, although it does not belong to Royal Mail Group.[123]

In addition to running a large number of road vehicles, Royal Mail uses trains, a ship and some aircraft, with an air hub at East Midlands Airport.[117] Dedicated night mail flights are operated by Titan Airways for Royal Mail between East Midlands Airport and Bournemouth Airport and between Exeter International Airport and London Stansted Airport. One Boeing 737-3Y0 is flown in full Royal Mail livery.[118] In June 2013, Royal Mail confirmed it would extend Titan Airways' contract to operate night flights from Stansted Airport, from January 2014 to January 2017, introducing new routes to Edinburgh and Belfast using three Boeing 737s.[119] The new contract called for the replacement of the British Aerospace 146-200QC (Quick Change) aircraft in favour of a standard Boeing 737 fleet,[120] and the type was withdrawn by Titan Airways in November 2013.[121]

Royal Mail is famous for its custom load-carrying bicycles (with the rack and basket built into the frame), made by Pashley Cycles since 1971. Since 2000, old delivery bicycles have been shipped to Africa by the charity Re~Cycle; over 8,000 had been donated by 2004.[115] In 2009, Royal Mail announced it was beginning to phase out bicycle deliveries, to be replaced with more push-trolleys and vans. A spokesman said that they would continue to use bicycles on some rural routes, and that there was no plan to phase out bicycles completely.[116]

Royal Mail Ford Transit van, outside the Axminster post office

Fleet

Ofcom suggested in October 2012 that the first and second class post systems could be replaced by a single class. The new class would be set at a higher price than the current second class, but would be delivered in a shorter time-frame.[114]

In July 2012 Ofcom consulted on a scheme proposed by Royal Mail to alter its delivery obligations to allow larger postal items to be left with neighbours rather than returning them to a Royal Mail office to await collection. The scheme was presented as offering consumers greater choice for receiving mail when not at home, that is if Royal Mail deliver items as per their stated contractual obligations and was said to follow Royal Mail research from a 'delivery to neighbour' trial across 6 areas of the UK that showed widespread consumer satisfaction.[111] In a statement dated 27 September 2012, Ofcom announced it would approve the scheme after noting that more goods were being purchased over the internet and that Royal Mail's competitors were permitted to leave undelivered items with neighbours.[112] People who do not wish to have parcels left with neighbours, or to receive those of others, can opt out by displaying a free opt-out sticker near their letterbox. Royal Mail remains liable for undeliverable items until they are received by the addressee or returned to sender.[113]

Royal Mail has, in some quarters, a poor reputation for losing mail despite their claims that more than 99.93% of mail arrives safely and in 2006 was fined £11.7 million due to the amount of mail lost, stolen or damaged.[109] In the first three months of 2011, around 120,000 letters were lost.[110]

The Royal Mail is regulated by Ofcom, while consumer interests are represented by the Citizens Advice Bureau. The relationship between the two bodies' predecessors (Postcomm and Postwatch) was not always good, and in 2005, Postwatch took Postcomm to judicial review over its decision regarding rebates to late-paying customers.[108]

Regulation

The credit union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the PRA. Ultimately, like the banks and building societies, members' savings are protected against business failure by the Financial Services Compensation Scheme.[107]

Penny Post Credit Union Limited is a savings and loans co-operative established by a joint project with the CWU in 1996, as Royal Mail Wolverhampton and District Employees Credit Union, it became Royal Mail (West) Credit Union in 2000, before adopting the present name in 2001.[105] Based at the North West Midlands Mail Centre, it is a member of the Association of British Credit Unions Limited.[106] Membership is open to all Royal Mail Group (Royal Mail, Parcelforce, Romec, Cashco and Quadrant) and Post Office employees.

Penny Post Credit Union

Localised strikes took place across the UK from June 2009 and grew in frequency throughout the summer. In September 2009 the CWU opened a national ballot for industrial action[102][103] over Royal Mail's failure to reach a national agreement covering protection of jobs, pay, terms and conditions and the cessation of managerial executive action. The ballot was passed in October,[104] causing a number of two and three-day strikes.

In December 2008, workers at mail centres affected by proposals to rationalise the number of mail centres (particularly in North West England) again voted for strike action, potentially affecting Christmas deliveries.[100] The action was postponed less than 24 hours before staff were due to walk out.[101]

Royal Mail suffered national wildcat strikes over pay and conditions in 2003.[97] In Autumn 2007, disputes over modernisation began to escalate into industrial action.[98] In mid October the CWU and Royal Mail agreed a resolution to the dispute.[99]

Royal Mail's industrial disputes include a seven-week strike in 1971 after a dispute over pay and another strike in 1988 due to bonuses being paid to new staff recruited in London and the South East.[96]

In 2011, Royal Mail established a in-house agency, Angard Staffing Solutions, to recruit temporary workers. Royal Mail was accused of trying to circumvent the Agency Workers Regulations, but denied this, saying they only wanted to reduce recruitment costs.[94] In January 2012 it was reported that Angard had failed to pay a number of workers for several weeks.[95]

As of 2013, Royal Mail employs around 150,000 permanent postal workers.[92] An additional 18,000 casual workers are employed during November and December to assist with the additional Christmas post.[93]

Royal Mail postman with bicycle in Ilminster

Staffing

[91] The proposals provoked a large negative response following a campaign led by the

In August 2012 Royal Mail again attempted to prohibit the carriage of all firearms, air rifles and air pistols from 30 November 2012. It cited Section 14(1) of the 1998 Firearms (Amendment) Act, which requires carriers of firearms to "take reasonable precautions" for their safe custody and argued that to comply would involve disproportionate cost. A Royal Mail public consultation document on the changes said: "We expect the impact on customers to be minimal".[90]

In June 2005 Postcomm decided to refuse the application on the grounds that Royal Mail had not provided sufficient evidence that carrying firearms caused undue disruption or that a ban would reduce the number of illegal weapons. It also said a ban would cause unnecessary hardship to individuals and businesses.[89]

[88] In 2004 Royal Mail applied to the then postal regulator

Royal Mail will not carry a number of items which it says could be dangerous for its staff or vehicles. Additionally, a list of 'restricted' items can be posted subject to conditions. Prohibited goods include alcoholic, corrosive or flammable liquids or solids, gases, controlled drugs, indecent or offensive materials, and human and animal remains.[87]

Prohibited goods

Bulk business mail attracts reduced prices if the sender prints an RM4SCC barcode, or prints the address in a specified position on the envelope using a font readable by optical character recognition (OCR) equipment.[86]

The Royal Mail runs, alongside its stamped mail services, another sector of post called business mail. The large majority of Royal Mail's business mail service is for PPI or franked mail, where the sender prints their own 'stamp'. For PPI mail this involves either a simple rubber stamp and an ink pad, or a printed label. For franked mail, a dedicated franking machine is used.[85]

Automated post sorting machine

Business services

Royal Mail Special Delivery is an expedited mail service that guarantees delivery by 1 pm or 9 am the next day for an increased cost. In the event that the item does not arrive on time there is a money back guarantee. It insures goods between the value of £50 for 9 am or £500 for 1 pm to £2,500 (for either service).[84]

Special Delivery

Royal Mail is required by law to maintain the universal service, whereby items of a specific size[82] can be sent to any location within the United Kingdom for a fixed price, not affected by distance. The Postal Services Act 2011 guaranteed that Royal Mail would continue to provide the universal service until at least 2021.[83]

Universal service

Heathrow Worldwide Distribution Centre, where mail entering and leaving the United Kingdom is sorted

Services

[81] The government completed the disposal of its shareholding on 12 October 2015, when a 13% stake was sold for £591m and another 1% was given to employees. In total the government raised £3.3bn from the full privatisation of Royal Mail.[80] A 15% stake was subsequently sold to investors on 11 June 2015, raising £750m, with a further 1% passed to the company's employees.[79] On 4 June 2015, the

In 2014, the London Assembly voted to call for the renationalisation of Royal Mail.[77][78]

The report also concluded that the "Government over-emphasised the risk" in regard to the industrial relations between the government and the CWU, with the BIS Committee referring to the Royal Mail share price before, during and after the finalisation of the pay deal with the union.[74] During the presentation of the report, Bailey referred to the underpinning factors of "fear of failure and poor quality advice", and warned that British taxpayers could sustain further losses in the future due to the inclusion of Royal Mail's 'surplus' assets as part of "the most significant privatisation in years". The BIS Committee called on the UK government to publish a list of the preferred investors involved in the sale, including the details of those investors who sold their shareholding.[75] Billy Hayes, general secretary of the CWU, also responded to the BIS report: "The Bis select committee's damning report published today shows the extent of the government's incompetence in the privatisation of Royal Mail."[76]

It is clear that the Government met its objectives in terms of delivering a privatised Royal Mail with an employee share scheme. However, it is not clear whether value for money was achieved and whether Ministers obtained the appropriate return to the taxpayer. We agree with the National Audit Office that the Government met its primary objective. On the basis of the performance of the share price to date, it appears that the taxpayer has missed out on significant value.[74]

Cable was required to respond to the sale price issue again on 11 July 2014 after a report was published on that date by the Business, Innovation and Skills (BIS) Committee. Chaired by Adrian Bailey MP, the report concluded:

Share prices rose by 38% on the first day of conditional trading, leading to accusations that the company had been undervalued.[63] Six months later, the market price was 58% more than the sale price and peaked as high as 87%—much of this profit was acquired by large investors, such as pension funds and hedge funds, that were given priority during the allocation of shares. Business Secretary Vince Cable defended the low sale price that was finalised—saying the threat of strike action around the time of the sale meant it was a fair price in the circumstances[73]—following questioning from the House of Commons Business Committee in late April 2014. On behalf of both himself and Business Minister Michael Fallon, Cable stated before the Committee: "We don't apologise for it and we don't regret it."[73]

Post-privatisation

The CWU confirmed on 13 October 2013 that strike action would occur in response to the privatisation of Royal Mail, with a possible start date of 23 October 2013.[65] A union source stated: "It is likely to be an all-out strike first, then rolling strikes in the run up to Christmas", while the CWU has dismissed the offer of an 8.6% rise over three years as "misleading and unacceptable".[66] Prior to the announcement of the strike ballot results on the afternoon of 16 October 2013, employees were offered £300 to cross the picket line if a nationwide postal strike occurs.[67] The CWU called off strike action on 30 October 2013 while negotiations progressed with Royal Mail's management.[68] The talks were extended on 13 November 2013, with the aim that an agreement be reached by both sides by 20 November 2013.[69] Royal Mail confirmed that both sides had reached a proposed settlement on 4 December,[70] and the CWU confirmed on 9 December 2013 that it would recommend the deal to its members.[71] On 6 February 2014, the CWU confirmed that Royal Mail staff had voted to accept the settlement.[72]

Conditional trading in shares began on 11 October 2013, ahead of the full listing on 15 October 2013.[63] Following the IPO, 52.2% of Royal Mail had been sold to investors, with 10% given to employees for free. Due to the high demand for shares, an additional 7.8% was sold via an over-allotment arrangement on 8 November 2013. This left the government with a 30% stake in Royal Mail and £1.98bn raised from the sale of shares.[64] The rise in the value of Royal Mail led to the company becoming a constituent of the FTSE 100 Index on 23 December 2013.

Applications for members of the public to buy shares opened on 27 September 2013,[60] ahead of the company's listing on the London Stock Exchange on 15 October 2013. The government was expected to retain between a 37.8% and 49.9% holding in the company.[61] A report on 10 October 2013 revealed that around 700,000 applications for shares had been received by HM Government, more than seven times the amount that is available to the public. Business Secretary Vince Cable stated: "The aim is to place the shares with long-term investors, we are absolutely confident that will happen." At the time of the report, Royal Mail staff continued to ballot regarding potential strike action.[62]

Royal Mail's chief executive Moya Greene publicly supported Cable, stating that the sale would provide staff with "a meaningful stake in the company", while the public will be able to "invest in a great British institution".[58] On 12 September 2013, a six-week plan for the sale of at least half of the business was released to the public; the Communication Workers Union (CWU), representing over 100,000 Royal Mail employees, stated that 96 per cent of Royal Mail staff opposed the sell-off. A postal staff ballot in relation to a nationwide strike action was expected to take place in late September 2013.[59]

The government's decision on the sale is practical, it is logical, it is a commercial decision designed to put Royal Mail's future on a long-term sustainable business. It is consistent with developments elsewhere in Europe where privatised operators in Austria, Germany and Belgium produce profit margins far higher than the Royal Mail but have continued to provide high-quality and expanding services.[58]

In July 2013, business secretary Vince Cable announced Royal Mail was to be floated on the London Stock Exchange and confirmed that postal staff would be entitled to free shares. Cable explained his position before the House of Commons:

[3] As part of the 2011 Act,

Following the 2010 general election, the new Business Secretary in the Coalition government, Vince Cable, asked Richard Hooper CBE to expand on his report, to account for EU Directive 2008/6/EC which called for the postal sector to be fully open to competition by 31 December 2012.[50][51][52] Based on the Hooper Review Update the government passed the Postal Services Act 2011. The Act allowed for up to 90% of Royal Mail to be privatised, with at least 10% of shares to be held by Royal Mail employees.[53]

Privatisation

On 6 December 2010, a number of paid-for services including Admail, Post-office boxes and private postboxes were removed from the Inland Letter Post Scheme (ILPS) and became available under contract. Several free services including Petitions to Parliament and the Sovereign and Poste Restante were removed from the scheme.[49]

After the departure of Adam Crozier to ITV plc on 27 May 2010, Royal Mail appointed Canadian Moya Greene as chief executive,[47] the first woman to hold the post.[48]

In 2008, due to a continuing fall in mail volumes the government commissioned an independent review of the postal services sector by Richard Hooper CBE, the former deputy chairman of Ofcom. The recommendations in the Hooper Review led Business Secretary Lord Mandelson to seek to part privatise the company by selling a minority stake to a commercial partner. However, despite legislation for the sale passing the House of Lords, it was abandoned in the House of Commons after strong opposition from backbench Labour MPs. The government later cited the difficult economic conditions for the reason behind the retreat.[46]

On 1 October 2008, Postwatch was merged into the new consumer watchdog Consumer Focus.[45]

In 2007 the Royal Mail Group plc became Royal Mail Group Ltd in a slight change of legal status. Royal Mail ended Sunday collections from pillar boxes that year.[44]

On 1 January 2006, the Royal Mail lost its 350-year monopoly and the British postal market became fully open to competition.[42] Competitors were allowed to collect and sort mail, and pass it to Royal Mail for delivery, a service known as Downstream access. Royal Mail introduced Pricing in Proportion (PiP) for first and second class inland mail, whereby prices are affected by the size as well as weight of items. It also introduced an online postage service, allowing customers to pay for postage online.[43]

London's largest sorting office, Mount Pleasant

In 2004, the second daily delivery was scrapped in an effort to reduce costs and improve efficiency, meaning a later single delivery would be made.[39] That year, the travelling post office "mail trains" were also axed.[40] They were resumed on some lines the following year.[41]

As part of the 2000 Act the government set up a postal regulator, the Postal Services Commission, known as Postcomm, which offered licences to private companies to deliver mail. In 2001, the Consumer Council for Postal Services, known as Postwatch, was created for consumers to express any concerns they may have with the postal service in Britain.[38]

After a change of government in 1997, the Labour administration decided to keep the Post Office state-owned but with more commercial freedom. This led to the Postal Services Act 2000, where the Post Office became a public limited company in which the Secretary of State for Trade and Industry owned 50,004 ordinary shares plus 1 special share, and the Treasury Solicitor held 1 ordinary share.[35] The company was renamed Consignia plc in 2001[36] and the new name was intended to show that the company did more than deliver mail; however, the change was very unpopular with both the public and employees. The Communication Workers Union boycotted the name, and the following year, it was announced that the company would be renamed Royal Mail Group plc.[37]

Modernisation

British Telecom was separated from the GPO in 1980 and demerged as an independent business in 1981. Girobank was sold to Alliance & Leicester in 1990 and Royal Mail Parcels was rebranded as Parcelforce. The remaining business continued under public ownership as privatisation of this was deemed to be too unpopular. However, in the 1990s President of the Board of Trade Michael Heseltine began investigating a possible sale and eventually a Green Paper on Postal Reform was published in May 1994, outlining various options for privatisation. The ideas though, proved controversial and were dropped from the 1994 Queen's Speech after a number of Conservative MPs warned Heseltine they would not vote for the legislation.[34]

Postal workers held their first national strike for 17 years in 1988 after walking out over bonuses being paid to recruit new workers in London and the South East. Royal Mail established Romec (Royal Mail Engineering & Construction) in 1989 to deliver facilities maintenance services to its business. Romec is 51% owned by Royal Mail and 49% by Haden Building Management Ltd which became Balfour Beatty WorkPlace and now Cofely UK. Part of GDF Suez in a joint venture.[33]

In 1971, postal services in Great Britain were suspended for two months between January and March as the result of a national postal strike over a pay claim.[31] Postcodes were extended across Great Britain and Northern Ireland between 1959 and 1974.[32]

The two-class postal system was introduced in 1968, using first class and second class services. The Post Office opened the National Giro Bank that year.[30]

Under the Post Office Act 1969 the General Post Office was changed from a government department to a statutory corporation, known simply as the Post Office. The office of Postmaster General was abolished and replaced with the positions of chairman and chief executive in the new company.[29]

Historic vehicle fleet

Corporatisation

In 1941 a Airgraph service was introduced between UK and Egypt. The service was later extended to: Canada (1941), East Africa (1941), Burma (1942), India (1942), South Africa (1942), Australia (1943), New Zealand (1943) Ceylon (1944) and Italy (1944).[28]

A national telephone service was opened by the Post Office in 1912. In 1919, the first international airmail service was developed by Royal Engineers (Postal Section) and Royal Air Force. The London Post Office Railway was opened in 1927.[27]

[26]

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